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Katelyn Bourgoin: Customer Research & Buyer Psychology
R
Ravenza Editorial
87 installs · 32 sources · Updated 8/18/2026
Katelyn Bourgoin studies why customers buy and how teams can uncover the real triggers behind a purchase. This Skill organizes her Why We Buy material and interviews into practical methods for customer research, jobs to be done, message mining, buyer psychology, and ethical conversion experiments.
katelyn-bourgoinwhy-we-buycustomer-researchbuying-triggersjobs-to-be-donebuyer-psychologymessagingcopywritinggrowth
Example questions
→Help me research why customers buy this product.
→How do I find the buying trigger?
→Give me interview questions for a recent buyer.
→How can I mine customer reviews for message language?
→Why are prospects interested but not switching?
→How should I frame this offer honestly?
Related Skills
Sources
32 web pages
Update history
Skill details refreshed · 8/18/2026
The title, description, or cover was improved.
Initial release · 8/17/2026
First published on Ravenza.